For each category, give an example of the confrontational or obstructive comment and a way this can be framed into an open question. We will provide the original examples as a guide:
You vs We Statement
‘You don’t understand enough about STEM cell research’ -> |
Past problems vs Future solutions
‘Last time they didn’t inform us of the changes they made!’ -> |
Closed vs Open Statement
‘Genetic modification is just wrong. Plain and simple.’ -> |
General vs Specific
‘That’s the government’s responsibility!’ -> |
Personalised vs Depersonalised
‘The councilor didn’t listen to us, he’s being influenced by big oil’ -> |
Threat vs Affirmation ‘I want to see someone fired!’ -> ‘What could have happened differently?’ |