For each category, give an example of the confrontational or obstructive comment and a way this can be framed into an open question. We will provide the original examples as a guide:
| You vs We Statement ‘You don’t understand enough about STEM cell research’ -> | Past problems vs Future solutions ‘Last time they didn’t inform us of the changes they made!’ -> | 
| Closed vs Open Statement ‘Genetic modification is just wrong. Plain and simple.’ -> | General vs Specific ‘That’s the government’s responsibility!’ -> | 
| Personalised vs Depersonalised ‘The councilor didn’t listen to us, he’s being influenced by big oil’ -> | Threat vs Affirmation ‘I want to see someone fired!’ -> ‘What could have happened differently?’ |